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Hotel & Resort Leasing * Management * Partnership * Consultancy * Booking App. * Hotel Management App.

Optimizing Hotel Investment Returns

Our Dedication, Commitment and Passion deliver optimized investment dividends while managing all operational challenges.

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55 Rooms+ Cozy

We're proud to provide our guests with 55+ Rooms, 2 Event Halls, Hotel Booking App & Hotel Management App in our 1st Year in Botswana Market

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Booking App

Introducing our innovative hotel booking platform www.myhome.co.bw

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Hotel Manager Pro

Hotel Manager Pro is a comprehensive software for hotel management, accounting, and operational efficiency.

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BW Auto

BW Auto provides comprehensive automotive solutions with premium service and reliability.

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Complete Hospitality Management Solution

Your Trusted Partner in Hotel and Resort Management

Our Mission

Driving excellence in hospitality management through dedication, commitment, and passion

Our Dedication to Excellence

Our Dedication, Commitment and Passion to deliver on our promises provide Hotel Owners optimized investment dividend while we carry upon ourselves all Management, Marketing & Maintenance (MMM) Challenges. Hotel Owners can enjoy the peace of mind to explore new adventures with smiles."

With our Presence in Gaborone & Abuja, our property management team manages all aspects of hotel & hospitality industry and there is a deep wealth of knowledge and experience among them.

Premium Hospitality leases, manages, partner with and consult for hotel and resort properties and is looking to grow the brand by acquiring additional properties and management contracts in strategic locations.

We aim to provide personalised service related to all things asset management while offering all the premium products and services that you'd expect from a large and well established hotel chain.

As a property & asset management company, we offer mutually beneficial relationships where we deliver market-related returns, improved profitability, controlled management infrastructure, and a transparent business relationship.

Premium Hospitality Hotel Lobby

Most Trusted Hotel Management Company in Botswana

As one of the leading hotel management companies in Botswana, our attention to detail at a hotel operations level ensures that nothing is missed or compromised. Part of our property management company's expertise is to recognize current local and international market trends, shaping the tourism landscape – adapting and anticipating our strategy in sales, revenue, and channel management to ensure we provide market-leading ROA.

Key Hotel Management Focus Areas:

  • Revenue Management: With Premium Hospitality Hotels & Resorts having its own separate revenue and channel management division, all aspects of revenue management are controlled and watched by the hour.
  • Sales & Marketing: A dedicated Sales & Marketing team, building continual relationships with key people and agents, in all market segments.
  • Quality Assurance: Protecting Partner's assets, with stringent quality assessments and audits, making sure to be legally compliant in all aspects.
  • Customer Feedback: Customer feedback is paramount with a highly advanced internal customer survey system hearing from all our guests with non-generic responses.
  • Loyalty Program: Building a large loyalty customer base with Premium Rewards while treating every customer as royalty.

Comprehensive Service Offerings

LEASE, SALES & MARKETING

1. LEASING SOLUTIONS

We offer strategic leasing services designed to unlock the maximum revenue potential of hotels and guesthouses. Premium Hospitality's leasing team works closely with property owners to understand their unique needs and deliver bespoke solutions.

Our leasing services include:

  • Long-Term Lease: Our experts negotiate and manage long-term leases, ensuring stable income for property owners while safeguarding the operational integrity of the hotel or resort.
  • Profit-Sharing Models: Premium Hospitality (Pty) Ltd. offers flexible profit-sharing lease models where both the property owner/partner and management company benefits from the property's success.
  • Turnkey Leasing Services: From negotiating lease agreements to handling operational setup and asset management, we handle all aspects of leasing and ensure long-term profitability for our clients.

2. HOTEL/LODGE/GUESTHOUSE/RESORT MANAGEMENT

Premium Hospitality provides comprehensive, hands-on management services to deliver exceptional guest experiences while optimizing operational performance.

Our management services include:

  • Operations Management: We manage all facets of your business operations, from front desk to housekeeping, food & beverage, and maintenance. Our focus is on ensuring efficiency, quality service, and customer satisfaction.
  • Financial & Revenue Management: Premium Hospitality's financial experts employ dynamic pricing strategies, budgeting, forecasting, and expense control measures to maximize revenue while maintaining operational cost-effectiveness.
  • Staffing & Training: We provide highly trained, experienced staff to deliver personalized, world-class service. Our retraining programs ensure that employees align with the values and service standards of each brand.
  • Quality Assurance: Through regular audits and performance assessments, we maintain strict quality control measures to ensure that each property consistently delivers top-tier service and guest satisfaction.

3. MARKETING & BRANDING

Premium Hospitality (Pty) Ltd. utilizes both traditional and digital marketing techniques to build and maintain a strong brand identity and generate demand for each property we manage.

Our comprehensive marketing services include:

  • Brand Development & Positioning: We work with clients to develop a unique brand identity that resonates with target guests. Our team creates tailored branding strategies that differentiate properties in a competitive marketplace.
  • Digital Marketing & SEO: From search engine optimization (SEO) and pay-per-click campaigns to social media marketing and email newsletters, we create a robust online presence that drives bookings and enhances brand visibility.
  • Public Relations & Media Relations: Our PR team builds relationships with influencers, journalists, and bloggers to gain media coverage and amplify brand recognition. We handle all aspects of public relations, including crisis management and brand reputation enhancement.
  • Online Distribution & Revenue Optimization: We partner with global distribution channels (OTAs), optimize website booking engines, and integrate with third-party systems to increase direct bookings and reduce commission fees.

HOSPITALITY CONSULTANCY

Premium Hospitality Pty Ltd is a leading hospitality consultancy firm in Botswana, specializing in providing expert guidance and innovative solutions to businesses in the hospitality industry. With a deep understanding of both local and global trends, we support hotels, resorts, restaurants, guesthouses, and other hospitality establishments to enhance their operations, service quality, and overall guest experience.

Our mission is to drive excellence and growth within Botswana's dynamic hospitality sector. We offer tailored services designed to address the specific needs of each business, from strategic planning and operational improvements to staff training and revenue management.

Our Services

  • Business Strategy & Consulting: We provide strategic advice to help businesses refine their vision, streamline operations, and drive profitability.
  • Operational Audits: In-depth evaluations of business processes to identify inefficiencies and implement solutions for smoother operations.
  • Service Excellence Training: Customized training programs focused on enhancing guest service and ensuring your team delivers an exceptional experience.
  • Market Research & Feasibility Studies: We assist with market analysis and feasibility studies to guide decisions related to new developments or expansions.
  • Revenue Management: Tailored strategies to optimize pricing, bookings, and overall revenue through effective yield management techniques.
  • Sustainability Consulting: We help businesses implement eco-friendly practices to reduce costs and enhance their environmental impact.

Why Choose Premium Hospitality Pty Ltd for Consultancy?

  • Local Expertise: As a Botswana-based consultancy, we bring in-depth knowledge of the local hospitality market, cultural nuances, and consumer behavior.
  • Tailored Solutions: We understand that every business is unique. Our strategies are customized to suit the specific needs and goals of each client.
  • Proven Success: We have a track record of helping hospitality businesses increase operational efficiency, profitability, and guest satisfaction.
  • Comprehensive Support: From initial planning to ongoing operational improvements, we offer end-to-end consultancy services for businesses at every stage of growth.

Why Choose Premium Hospitality (PTY) Ltd?

Discover what sets us apart in the competitive hospitality management industry

Decade of Industry Expertise

With over 10 years of experience in the hospitality sector, we have successfully managed/leased over 10 properties in diverse locations in Abuja, Nigeria and Gaborone, Botswana.

Comprehensive & Customized Solutions

We understand that every hotel and resort is unique. We take a personalized approach, crafting custom solutions tailored to the specific needs and goals of each property owner or investor.

Global Network & Resources

We have built a global network of trusted suppliers, partners, and industry experts. This extensive network allows us to access exclusive resources and best practices.

Proven Track Record of Success

We have a proven track record of increasing property profitability, improving operational efficiency, and enhancing guest experiences for our clients and partners.

Innovative Technology Integration

We stay ahead of industry trends by integrating the latest technology in property management, guest services, and marketing to help clients make data-driven decisions.

Commitment to Sustainability

As a forward-thinking company, we prioritize sustainability across all aspects of our operations, assisting clients in adopting eco-friendly practices and ensuring regulatory compliance.

Our Portfolio

Premium Hospitality (Pty) Ltd. manages a diverse portfolio of properties in prime locations

Crystal Palace Hotel

Crystal Palace Hotel, Brudhurst

A 27 Rooms hotel at the heart of Gaborone that cater for top and middle class guest, with 2 Halls of 100 and 50 capacities respectively. We have an outdoor garden where in-house guest and outside customers come together and have fun with there loved ones.

D'Villa Guesthouse

D'Villa Guesthouse, Block 10

A 12 Rooms luxury guesthouse at prime location in Block 10 right behind the prestigious Airport Junction Shopping Mall. It offers exclusive stay in a very serene neighborhood for accommodation experiences to honeymooners and VIP guests.

White City Guesthouse

White City Guesthouse

A sustainable pocket-friendly 11 Rooms guesthouse in the heart of Gaborone opposite the popular Orapa House that offer travelers and locals budgeted accommodation without breaking the bank.

Jabi Guesthouse

Jabi Guest House

Jabi Guesthouse in Tsholofelo West, Gaborone offers a warm, welcoming stay that blends comfort, convenience, and great value. With clean, well-kept rooms and a peaceful atmosphere, it’s an ideal choice for both business and leisure travelers. Its accessible location makes getting around Gaborone easy, while the friendly service ensures guests feel right at home from check-in to checkout.

Our Core Services

Comprehensive hotel management solutions to maximize your property's potential

Operational Management

We oversee daily operations, including front desk management, housekeeping, food and beverage services, and maintenance. We streamline processes to enhance operational efficiency and maintain high service standards to ensure guest satisfaction.

Revenue Management & Financial Services

Develop pricing strategies to maximize revenue. Monitor financial performance and provide actionable insights. Implement cost-effective measures while maintaining quality services.

Marketing & Sales

Develop and implement targeted marketing campaigns to increase bookings. Utilize digital marketing, including social media, SEO, and online travel agencies (OTAs). Establish partnerships with tour operators, event planners, and corporate clients.

Brand Development & Strategy

Create and implement strategies for branding and rebranding. Improve the brand's presence through public relations, advertising, and promotional events. Ensure brand consistency across all properties under management.

Staff Training & Development

Provide regular training programs for all hotel staff. Focus on customer service, operational excellence, and leadership development.

Guest Experience Enhancement

Implement guest loyalty programs. Monitor guest feedback and take proactive steps to address concerns. Incorporate innovative technologies and services for guest convenience.

Meet Our Team Members

The dedicated professionals behind Premium Hospitality's success

CEO

LAWAL O. MEJABI

Chief Executive Officer

Operations Director

TULY L. RAPULANA

General Manager

Finance Director

HANNATU BULUS

Manager, HR

Marketing Director

BAR LOOKMAN ALAWAYE

Chief Legal Officer

Marketing Director

HABIBU HAPPINESS

Compliance Manager

Marketing Director

HOSSANA N. HENSHAW

Chief Commercial Officer

Hotel Manager Pro

Comprehensive software solution for hotel management and accountability

Revolutionizing Hotel Management

Hotel Manager Pro is our proprietary software solution designed specifically for the hospitality industry. It provides comprehensive tools for managing all aspects of hotel operations, from booking management to financial reporting.

Key Features:

  • Integrated Booking System: Manage reservations across all channels from a single dashboard
  • Financial Reporting: Real-time revenue tracking and expense management
  • Inventory Management: Track room availability, housekeeping status, and supplies
  • Staff Management: Schedule, task assignment, and performance tracking
  • Guest Relationship Management: Maintain guest profiles and preferences
  • Analytics Dashboard: Data-driven insights for decision making
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Hotel Manager Pro Software

BW Auto

Premium automotive solutions and services

BW Auto Services

Comprehensive Automotive Solutions

BW Auto is our automotive division providing premium vehicle services, including fleet management for hospitality businesses, vehicle leasing, maintenance, and transportation solutions.

Our Services Include:

  • Hotel Fleet Management: Complete management of hotel transport vehicles
  • Airport Transfers: Premium services for hotel guests
  • Vehicle Maintenance: Regular servicing and repairs
  • Driver Management: Trained, licensed professional drivers
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Hotel Booking App

Introducing our innovative hotel booking platform: WWW.MYHOME.CO.BW

Our custom-built booking application provides seamless reservation experiences for guests while offering powerful management tools for property owners. With real-time availability, secure payment processing, and integrated guest communication, our app revolutionizes how guests book and manage their stays.

Key features include:

  • Real-time room availability and pricing
  • Secure online payment processing
  • Mobile-optimized user experience
  • Integrated guest reviews and ratings
  • Automated confirmation and reminders
Visit Booking App
Hotel Booking App

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